Performance Contribution Programme ™
Until the Performance Contribution Programme (PCP™) arrived, performance appraisal was about setting objectives, trying to achieve these and receiving feedback on how well you did. Employees rarely enjoyed the experience and how often have managers struggled to invent new objectives – particularly for longer serving employees. And did the process really drive the business by improving business performance?
PCP is about emphasising what employees contribute to the business; about having them recommend "objectives" – how to improve and do things better – and about what traits and characteristics an employee needs to develop to turn in a great contribution. It's about discovering the process of success and what motivates each of us to strive to excel. It's about making people feel valued.
That's what the Performance Contribution Programme does.